Long Term Service Agreements

With larger scale projects, where even minor system disruptions or brief shutdowns are unacceptable, efforts must be made to mitigate operational risks. Sign up to our Long-Term Service Agreement (LTSA) for your newly upgraded system and ensure greater security and maximum return on your investments.

Our flexible LTSAs are based on a total maintenance concept, offering customers enhanced system availability and reliability along with reduced maintenance and operational costs. Post-project maintenance plans are customized to meet the unique demands of your plant’s operation and maintenance schedules and budgets. We guarantee your retrofitted systems are fully covered on critical parts and field service requirements.

LTSAs offer proactive solutions designed to boost your plant’s productivity, providing protective measures for managing both scheduled shutdowns and unplanned outages. We minimize the risks and guesswork giving you greater peace of mind.

• Guaranteed manpower on stand-by for call-out services
• Guaranteed delivery of parts
• Spare parts reconditioning
• Customized training for operators
• Customized training on maintenance procedures
• 24-hour call service
• Upgrading solutions for obsolete systems
• Ongoing information updates for all parts

• Single point of contact
• Optimized performance of prime movers
• Less system downtime due to well-maintained equipment
• Reduced overall maintenance cost

For enquiries, e-mail us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  (Jakarta),  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  (Batam) or call 
+62 21 5698 2684 (Jakarta), +62 778 737 2221 (Batam)